-Delile
- Kuyini ukuhlakanipha ngokomzwelo?
- Ngabe wakha kanjani ubuhlakani obungokomzwelo?
- Ubuholi bobuhlakani obungokomzwelo
- Amakhono esiwakhulumayo yilawa:
- Ukukhonjwa kwemizwa
- Ukusetshenziswa kwemizwa
- Ukuqonda imizwa
- Ukuphathwa kwemizwa
Umzwelo akuyona into yokuqala efika emqondweni lapho sicabanga ngobuholi nobuholi akuyona into yokuqala efika emqondweni lapho sicabanga ngomshado.
Sifundisiwe ukuthi ubuholi buphikiswa noma bungubuchopho; lowo ungumholi omkhulu kuphela uma bekhombisa ukufaneleka kwengqondo noma ubuciko bomsebenzi wabo. Kodwa-ke, ucwaningo lwakamuva lwengqondo lukhombisa ukuthi inhliziyo ibaluleke kakhulu njengokulwa nobuchopho uma kukhulunywa ngokuhola iqembu.
Sifundiswa futhi ukuthi umshado ugxile othandweni, futhi lokho kuphela okuzokwenza umshado ubhekane nezilingo nezinkinga empilweni lapho sonke sazi ukuthi umshado udinga umsebenzi omningi nomzamo womuntu siqu.
Ubuholi bobuhlakani obungokomzwelo bukhombisa ukuphatha imizwa yomholi kanye neminye kungaletha imiphumela emangalisayo emsebenzini futhi kusindise imishado eminingi!
Ngakho-ke, kuyini ukuhlakanipha okungokomzwelo? Futhi umuntu wakha kanjani?
Kuyini ukuhlakanipha ngokomzwelo?
I-Emotional Intelligence (EI) noma i-Emotional Quotient (EQ) ingumcabango wabacwaningi, uPeter Salovey noJohn Mayer (hhayi umculi). Laba bacwaningi ababili basinikeze incazelo yaleli gama njengamandla ethu okucubungula imizwa yethu neyabanye. Banweba le ncazelo ukuthi ifake namandla ethu okusebenzisa lolu lwazi ukuqondisa ukucabanga kwethu nokuziphatha kwethu.
Ngabe wakha kanjani ubuhlakani obungokomzwelo?
Ukuhlakanipha ngokomzwelo kungukuphatha imizwa, ikhono elifundekayo ngokwenza.
Ngokuya nge-athikili ebhalwe nguPreston Ni, ungasebenza kumasu alandelayo wokuthuthukisa ubuhlakani bakho bezemizwa:
- Funda ukuthi ungabhekana kanjani nokucindezeleka
- Yakha ukuqina
- Khetha ukuze usebenze kunokusebenza
- Funda ukuveza imizwa ebuhlotsheni obuseduze nobuseduze
- Funda ukuqina nokwazi ukuthi imuphi umuzwa ofanele ngokuya ngesimo
- Nciphisa imizwa nemicabango engemihle
Ubuholi bobuhlakani obungokomzwelo
Amaphayona uSalovey, Mayer, noCaruso babone ukubaluleka komholi onekhono lokukhalipha kwezemizwa ekuholeni iqembu empumelelweni.
Bahlongoze ukuthi kusebenze. Abaholi kufanele bakwazi ukukhombisa ubuchule babo uma kuziwa ekusebenziseni amakhono obuhlakani bemizwa esimeni sobuholi.
Kepha izimiso ezifanayo zingasetshenziswa nasemshadweni.
Uma ukhomba lawa makhono futhi uwasebenzisa emshadweni wakho, ungakha imilingo ngoba ungaqinisekisa ukuthi ubhekana nezinkinga nezinselelo ngokubambisana futhi uqonde ukuthi ungameseka kanjani oshade naye ngokomzwelo futhi okuphambene nalokho okuzoqinisekisa ukuthi nobabili niyohlala qina ndawonye.
Amakhono esiwakhulumayo yilawa:
- Ukukhonjwa kwemizwa
- Sisebenzisa imizwa
- Ukuqonda imizwa
- Ukuphatha imizwa
Lawa makghono angakhonjiswa ngalezi zindlela ezilandelayo:
Ukukhonjwa kwemizwa
Abaholi abahlakaniphe ngokomzwelo (nabashadile) bakulungele ukufunda abantu. Bayazi futhi ukuthi ukuhlakanipha ngokomzwelo kubanika ithuba lokuthola ulwazi oluthe xaxa ngesimo esingokomzwelo sabalingani babo, iqembu noma omunye umuntu abaxoxa naye.
Ngokuhola kobuhlakani obungokomzwelo nokuqwashisa, abashadile bangazinaka izinto ezivame ukungashiwo.Isibonelo, bangakwazi ukubona ukuthi kungani futhi kungani abashade naye kungenzeka ukuthi banenkinga ngokuthile, noma babe nesikhathi esinzima, futhi bangakhuthaza abalingani babo ukuba bakhulume, futhi babasize bathole isisombululo senkinga yabo.
Noma ngabe inkinga ibabandakanya - ngoba bahlakaniphile ngokomzwelo ngokwanele ukuba baqonde ukuthi lezi zinto zingenzeka futhi zidinga ukunakwa kanye nesisombululo ukugcina umshado ujabulile.
Lelisu futhi linomthelela uma kuthathwa izinqumo.
Ukukhombisa ikhono lokufunda abantu ngobuholi bezobuhlakani obungokomzwelo emshadweni, kwenza kube lula kuwe noshade naye ukuvula imibono yenu ngaphandle komuzwa wokuthi anizwisiseki kahle.
Ukusetshenziswa kwemizwa
Lapho oshade naye ekhombisa ubuholi obuhlakaniphile ngokomzwelo, abazi nje kuphela imininingwane eveliswa yimizwelo, kodwa futhi bayakwazi ukusebenzisa amandla emizwa esikhundleni sokusebenzisa ukucindezelwa noma ukucindezelwa noma amanye amadrama wokulawula angenzeka ebudlelwaneni obuseduze njengomshado.
Isibonelo, uMyeni noma unkosikazi (noma bobabili) angaholela umndeni wabo empumelelweni nasezikhathini ezijabulisayo ngokwazi ngokomzwelo ukuthi yonke imindeni idinga futhi ifundise nezingane zabo ukuhlakanipha ngokomzwelo.
Ukuqonda imizwa
Akuwona wonke umuntu ongazwelana futhi azwelane, ngakho-ke, ikhono lokuzwa nokuveza lokhu okubili ngamakhono omholi ohlakaniphe ngokomzwelo futhi lisiza kakhulu uma kukhulunywa ngobudlelwano obufana nomshado.
Isisho esithi 'ukujwayela kuzala ukwedelelwa' siyiqiniso impela kepha uma uhlakaniphile ngokomzwelo, uzokwazi ukubona lapho ukwedelela okunjalo kungene emshadweni wakho bese ukukhahlela kunqenqema oluzovimbela ezinye izinkinga ekuzaleni.
Ukuphathwa kwemizwa
Ukulahlekelwa ukuphola kwakho njalo akuyona inkomba enhle yomholi ohlakaniphe ngokomzwelo.
Ukuqhuma intukuthelo ngenxa yenkinga noma iphutha nakho akuyona inkomba enhle yomholi ohlakaniphe ngokomzwelo, futhi akuhambisani nomshado ojabulisayo noxolo!
Imizwelo ecindezelwe ivame ukwenzeka ngenxa yomcabango ojwayelekile wokuthi umholi ohlakaniphe ngokomzwelo angayicindezela imizwa enjalo.
Ukucindezela akulutho, futhi umholi ohlakaniphe ngokomzwelo uzokuqonda lokho.
Esikhundleni salokho, umholi ohlakaniphile ngokomzwelo uzocabanga kahle ekuqaleni kwale mizwa. Bazobona ukuthi le mizwa izodlula futhi igxile kakhulu ekubhekaneni nenkinga ebhekene nayo.
Esikhundleni sokuthi “ngithukuthele kabi ngale nkulumo, noma iphutha elenziwe umlingani wami,” lo mholi ohlakaniphile ngokomzwelo wayethi, “Lesi simo siyathukuthela. Kodwa-ke, yini esingayenza ukubhekana nalokhu bese siphendulela okungekuhle kokuhle? ”
Esibonelweni esishiwo, umlingani ohlakaniphe ngokomzwelo uyayibona imizwa yabo evuthayo ebheke ephutheni, kepha ayidlule futhi asheshe abuze bese ebheka isisombululo.
Umzwelo ungaba ithuluzi elinamandla emshadweni, angithi nje, lakhelwe kuwo.
Kepha ngobuholi bobuhlakani bezemizwa, amandla okukhomba imizwa, ukusebenzisa amandla ayo ngezindlela ezikhiqizayo, ukuyiqonda, nokuyiphatha kudlala indima enkulu ekugcineni umshado ojabulisayo nolinganiselayo.