-Delile
- Izimpawu zobudlelwano obunobuthi
- Ukufundwa kwamacala okusheshayo
- Ukubuyiselwa ebudlelwaneni obunobuthi
Ubudlelwano bungaba yingozi kakhulu. Lapho umbhangqwana ubhekana nobunzima obungalindelekile nokucindezelwa kwezokuxhumana, isibopho esiqinile kanye nje singadlulela ekuxhumaneni okungantengantengi.
Yize kungekho noyedwa ofisa lolu hlobo lwenkinga kubambiswano, kungenzeka. Kusukela ekubizeni ngamagama kuya ekuziphatheni okunolaka, isibopho singagcina singasabekezeleleki.
Uma lokhu kwenzeka, sivame ukufuna ukuphuma. Yilapho ubona khona ukuthi usebudlelwaneni obunobuthi ngempela.
Ubudlelwano obunobuthi bungachazwa njenganoma yibuphi ubudlelwano lapho omunye noma bobabili umlingani ezitika ngemikhuba ethile, imikhuba, noma izindlela zokuziphatha ezilimazayo ngokomzwelo futhi, kwesinye isikhathi, ezilimazayo emzimbeni.
Kubudlelwano obunobuthi, umuntu onobuthi ulimaza ukuzethemba komlingani wakhe ngokwakha indawo engaphephile futhi elawulayo.
Ingabe ubuhlobo obunobuthi bungaba nempilo? Impela.Kuthatha isikhathi namandla, kepha singakha ubudlelwano obungabhekana nezinkinga zesikhathi esizayo kanye nezimpikiswano.
Yini ukhiye wokuhambisa ubudlelwano obunobuthi bube yinsimu enobudlelwano obunempilo? Ukufunda kokwedlule.
Kuzwakala kulula, kepha empeleni kuyisihluthulelo sokuqhubeka nobudlelwano obunobuthi. Uma sizimisele ukubona ukuthi izinyathelo zethu zangaphambilini zazisa umkhombandlela wethu wesikhathi esizayo, kukhona ithemba lokukhula kanye nesikhathi esihle.
Buka futhi:
Izimpawu zobudlelwano obunobuthi
- Ebudlelwaneni obunobuthi, uthola ukushuba, uthukuthele futhi uthukuthele uzungeze umlingani wakho okwakha amandla amabi emzimbeni wakho okugcina kuholele ekuzondaneni
- Usebudlelwaneni obunobuthi uma ungabonakali wenza noma yini ngokulungile, noma ngabe uzama kanzima kangakanani ukukwenza kahle.
- Uma ungazizwa ujabulile uma uhlangana nomlingani wakho, kuyisibonakaliso sesixwayiso sokuthi usebudlelwaneni obunobuthi.
- I-scorecard yobudlelwano ikhula ngokuhamba kwesikhathi ngoba umlingani oyedwa noma bobabili abalingani ebudlelwaneni basebenzisa amaphutha adlule ukuzama ukuthethelela ukulunga kwamanje.
- Uzakwethu onobuthi uzofuna ukuthi ufunde ngokuzenzakalela ingqondo yabo ukuthola ukuthi bafuna ini.
- Uma umlingani wakho ekwenza uzizwe sengathi udinga ukuthula nokuvumelana ngenkathi ubeka izidingo zabo phambili njalo - unobudlelwano obunobuthi.
Kunezinye izimpawu eziningi zobudlelwano obunobuthi okufanele ububheke.
Ukwazi lezi zimpawu kuyasiza, kepha ungadlula kanjani ebudlelwaneni obunobuthi noma uqhubeke kanjani nobudlelwano obunobuthi?
Uma unenkinga yokudedela abantu abanobuthi noma udedele ubudlelwano obunobuthi futhi uhlala ufuna izindlela zokuphelisa ubudlelwane obunobuthi bokuhle noma bokuphulukiswa ebudlelwaneni obunobuthi.
Esiqeshini esingaphambili, sibheka umbhangqwana othi "case study" owakwazi ukusingatha ubunzima ngenxa yokuqina kwesibopho sabo.
Ubudlelwano bukhule busuka kubuthi ngoba lezi zithandani bezifuna ukwakha umndeni onamandla. Ingabe lokhu kungasebenzela nobambiswano lwakho?
Ukufundwa kwamacala okusheshayo
Ukwehla kwamandla omnotho okukhulu kwahlasela umndeni ngokuphelele esilevini. UBill, owayenomsebenzi omuhle wokwakha ama-RV esitshalweni sase-Indiana, wadilizwa emsebenzini engenathemba lokuthola omunye umsebenzi.
USara, obesebenze amatoho emtatsheni wezincwadi wendawo, uthathe amahora amaningi ukuzama ukwakha ingxenye yemali elahlekile.
Isabelomali somndeni sancishiswa. Amaholide akhanseliwe. Izingubo zehla ngabafana abathathu abayizitezi. Indlu yafakwa emakethe - yibhange - ngoba yayingekho imali yokukhokha imali ebanjisiwe.
Ezinsukwini ezimbi kakhulu zokwehla kwamandla omnotho, umndeni wawuhlala ku-midsized RV Bill oqashwe kumqashi wakhe wangaphambili.
Cabanga ngesimo. Umndeni wabayisihlanu ubukanise endaweni yokuhlala enamagumbi amabili enamasondo etholakala ekhoneni enkanjini yendawo ye-KOA.
Ukudla okuningi kwakuphekwa emlilweni. Ilondolo yayihlanzwa emishinini esebenza ngezinhlamvu zemali ezansi esitolo sekamu. UBill wenza imisebenzi eyinqaba enkanjini, ukukhokha izindleko zokuqasha indawo. Kwakunzima, kodwa bakwazi.
Wonke umuntu wenza eyakhe indima. Wonke umuntu ukhuthaza omunye. Amehlo agxile ethembeni lezikhathi ezingcono.
Ngalesi sikhathi ekanise, uSara wahlangana nezinye iziqhwaga phakathi kwalaba ababengabahlobo abasondelene. Lapho “abangane” bakhe bethola ngesimo somndeni kaSara, bavele bababaza.
Kungani umyeni wakho engawutholi umsebenzi osezingeni elifanele? Kungani ungamshiyi nje, uthathe izingane zakho, uqhubeke nempilo yakho?
Ama-slurs ayengenasihluku. Ngelinye ilanga ekuseni, ekhombisa ukuxhashazwa ngesihluku, uSara wakhonjiswa ekhanda ngumngani wakhe owayengazethembi owaletha umbuzo obabayo:
“Awufisi yini ukuba nomuzi wangempela nendoda yangempela, uSara?”
Impendulo kaSara yalinganiswa futhi yavuthwa. Umemezele, “Nginomshado omuhle, futhi sinekhaya langempela. Asinayo indlu esingayifaka kuyo. ”
Nansi into ngempendulo kaSara. Ukube uSara wayephendule eminyakeni emibili edlule, wayezoshesha ukugxeka umyeni wakhe futhi alalele izeluleko zomngani wakhe zokuyeka umkhumbi.
Kwaphela iminyaka, uBill noSara begcwele ubuthi. Ubudlelwano babo babusindwa yizinkinga zezezimali, ubuqili bezocansi, kanye nebanga elingokomzwelo.
Ngenkathi bengaphikisani, bahlukana ngokomzwelo nangokomzimba, bahlehla bayohlukanisa amakhona endlu. Eqinisweni, kwakungeyona neze ubuhlobo.
Ushintsho? Ngelinye ilanga uSara noBill bafika ekubonaneni okuhlangene.
USara noBill babona ukuthi ngeke bakwazi ukubuya ngosuku. Nsuku zonke babexabana, babelahlekelwa usuku lokuxhuma, ithuba, kanye nombono owabiwe.
Ezithendeni zalesi sambulo, uSara noBill bazibophezela komunye nomunye. Bazibophezela ukuhlonipha imibono nombono womunye nomunye.
Bazibophezele ukubamba iqhaza ekwelulekeni okuhle futhi badonsele izingane zabo emjikelezweni wokwelulekwa futhi.
USara noBill banqume ukuthi abasoze baphinde banikeze olunye usuku ezingxabanweni ezingaxazululiwe, izingxabano ezibabayo, ibanga elingokomzwelo nelingokomzimba.
Ukubuyiselwa ebudlelwaneni obunobuthi
Akudingeki samukele ubudlelwano obugcwele intukuthelo, ukukhathazeka nobutha obukhulu. Uma sizimisele ukuzincomela ekwelashweni nasezingxoxweni ezinhle, sinamandla okuqhubekela phambili ngendlela enempilo futhi eyenziwe ngeso lengqondo.
Ingabe wena nabathandekayo bakho nikulungele ukuqhubekela phambili? Ngakho-ke ungabuguqula kanjani ubudlelwano obunobuthi bube obuhle, ake ngiphakamise okulandelayo okubalulekile.
- Ungasho izinto mayelana nokubalulekile kwakho ngaphandle kokuthi akunakubuyiselwa emuva. Uma ukhuluma ngokuziphatha ongavumelani nakho esikhundleni sokuhlasela lowo muntu, usendleleni efanele.
- Yenza ukwelashwa kube yinto ephambili ebudlelwaneni bakho. Yenza lokhu manje, hhayi lapho sekwephuze kakhulu.
- Khumbula ukuthi unethuba elilodwa kuphela ngosuku. Unganikeli usuku lwakho emunyu.
- Buyisela ukuzenzekela. Yenza into enothando nengalindelekile ngothandekayo wakho.